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PRESERVING
PROPERTY VALUE
We provide Bespoke, Effective and Professional facilities management, home services and repairs for commercial and residential properties.

PRESERVING
PROPERTY
VALUE
We provide Bespoke, Effective and Professional facilities management, home services and repairs for commercial and residential properties.

WELCOME TO ZIWA

SOME THINGS CAN WAIT…PRESERVING YOUR PROPERTY’S VALUE IS NOT ONE OF THEM

Ziwa Facilities Management (ZFM) provides Bespoke, Effective and Professional caretaker services for commercial and residential properties. This allows you to enjoy your property and keep growing your real estate investments, while we handle the operational complexities. Our focus is to:

  • Enhance Asset Value: Our meticulous upkeep and detailed maintenance preserve the long-term value and integrity of your investment.
  • Ensure Operational Excellence: We manage daily operations - from tenants to repairs to grounds - to guarantee a safe, functional, pleasant and seamless built environment for occupants.
  • Provide Peace of Mind: By managing the day-to-day complexities, we free you to focus on your core objectives, confident that every aspect of your property is well managed.

Clientele & Partners

Our Purpose

Preserving Property Value

Our Vision

To be the best facilities management, home care and repair solutions provider in Africa.

Our Mission

To deliver world class facilities management, home care and repair solutions to our partners – that are bespoke, efficient and professional.

Bespoke. Effective. Professional

OUR SERVICES

We take care of the essential day-to-day services that keep your buildings running at an optimal level from routine maintenance to resident services and everything in between. Whether it is a residential complex or a commercial property, we manage the details that often becomes time-consuming for ownersensuring your spaces are safe, functional and well looked after.

Facilities Management

Buildings upkeep, grounds maintenance, cleaning, security and administrative support.

Home Services

Preventive maintenance, inspections, repairs, and owner communication (handled with speed and care).

Minor to Major Repairs

With our building expertise background, we ensure work is done right, on time, and within budget.

Service Excellence

THE ZFM WAY

CUSTOMER SATISFACTION

Feedback tools, relationship management, 90%+ ratings

PERFORMANCE MANAGEMENT

SLA/KPI dashboards, real-time data

PROCESS IMPROVEMENT

Innovation labs, client sprints

QUALITY ASSURANCE

Independent audits, strict SOPs

EMPLOYEE ENGAGEMENT

Empowered, motivated, accountable teams

Enhancing Performance. Preserving Asset Value

WHY US

Property ownership comes with constant demands. We are here to manage them for you. At ZFM, we combine experience, trusted partnerships, and hands-on professionalism to give you peace of mind and protect the value of your investment.

Technology that Works for You

We harness cost-effective, data-driven systems and partner with relevant industry leaders and innovators to streamline service delivery, reduce delays, and optimize your facility’s efficiency. 

People Who Deliver

Our team is our edge. We work with skilled professionals and ensure continuous training to align with your goals, creating a well-managed, high-performance environment. 

Safety Without Compromise

Health, safety and environmental excellence is a business imperative. We rigorously protect your people, your property and your brand reputation. 

Agility at Scale

We cut the red tape to move fast. Whether managing a single site or a complex portfolio, our solutions flex and scale to fit your strategy – and deliver results that speak for themselves.

Trusted by Others

Backed by great  partnerships and a growing portfolio of satisfied clients, we have built a track record of reliability, responsiveness and results.

We integrate IoT, AI and data dashboards to monitor, manage and enhance service delivery.

SLAs, KPIs, SOPs — we don’t cut corners, we codify excellence.

On-demand interventions with high accountability.

Every Ziwa team member is vetted, skilled and trained to elite standards.

From one apartment, single family compound to entire commercial or residential blocks 

GET IN TOUCH

OUR CONTACT

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Visit Our Offices

CALL US

+254 715 356 095

OUR ADDRESS

19 Tala Road, Runda
P. O. Box 64517 – 00620 Nairobi, Kenya

OUR EMAIL

hello@ziwakenya.com