PROPERTY VALUE
PROPERTY
VALUE
WELCOME TO ZIWA
SOME THINGS CAN WAIT…PRESERVING YOUR PROPERTY’S VALUE IS NOT ONE OF THEM
Ziwa Facilities Management (ZFM) provides Bespoke, Effective and Professional caretaker services for commercial and residential properties. This allows you to enjoy your property and keep growing your real estate investments, while we handle the operational complexities. Our focus is to:
- Enhance Asset Value: Our meticulous upkeep and detailed maintenance preserve the long-term value and integrity of your investment.
- Ensure Operational Excellence: We manage daily operations - from tenants to repairs to grounds - to guarantee a safe, functional, pleasant and seamless built environment for occupants.
- Provide Peace of Mind: By managing the day-to-day complexities, we free you to focus on your core objectives, confident that every aspect of your property is well managed.
Clientele & Partners






Our Purpose
Preserving Property Value
Our Vision
To be the best facilities management, home care and repair solutions provider in Africa.
Our Mission
To deliver world class facilities management, home care and repair solutions to our partners – that are bespoke, efficient and professional.
Bespoke. Effective. Professional
OUR SERVICES
We take care of the essential day-to-day services that keep your buildings running at an optimal level from routine maintenance to resident services and everything in between. Whether it is a residential complex or a commercial property, we manage the details that often becomes time-consuming for owners, ensuring your spaces are safe, functional and well looked after.

Facilities Management
Buildings upkeep, grounds maintenance, cleaning, security and administrative support.

Home Services
Preventive maintenance, inspections, repairs, and owner communication (handled with speed and care).

Minor to Major Repairs
With our building expertise background, we ensure work is done right, on time, and within budget.
THE ZFM WAY
CUSTOMER SATISFACTION
Feedback tools, relationship management, 90%+ ratings
PERFORMANCE MANAGEMENT
SLA/KPI dashboards, real-time data
PROCESS IMPROVEMENT
Innovation labs, client sprints
QUALITY ASSURANCE
Independent audits, strict SOPs
EMPLOYEE ENGAGEMENT
Empowered, motivated, accountable teams
Enhancing Performance. Preserving Asset Value
WHY US
Property ownership comes with constant demands. We are here to manage them for you. At ZFM, we combine experience, trusted partnerships, and hands-on professionalism to give you peace of mind and protect the value of your investment.
Technology that Works for You
We harness cost-effective, data-driven systems and partner with relevant industry leaders and innovators to streamline service delivery, reduce delays, and optimize your facility’s efficiency.
People Who Deliver
Our team is our edge. We work with skilled professionals and ensure continuous training to align with your goals, creating a well-managed, high-performance environment.
Safety Without Compromise
Health, safety and environmental excellence is a business imperative. We rigorously protect your people, your property and your brand reputation.
Agility at Scale
We cut the red tape to move fast. Whether managing a single site or a complex portfolio, our solutions flex and scale to fit your strategy – and deliver results that speak for themselves.
Trusted by Others
Backed by great partnerships and a growing portfolio of satisfied clients, we have built a track record of reliability, responsiveness and results.
We integrate IoT, AI and data dashboards to monitor, manage and enhance service delivery.
SLAs, KPIs, SOPs — we don’t cut corners, we codify excellence.
On-demand interventions with high accountability.
Every Ziwa team member is vetted, skilled and trained to elite standards.
From one apartment, single family compound to entire commercial or residential blocks
OUR CONTACT
Visit Our Offices
CALL US
+254 715 356 095
OUR ADDRESS
19 Tala Road, Runda
P. O. Box 64517 – 00620 Nairobi, Kenya
OUR EMAIL
hello@ziwakenya.com
BESPOKE
EFFECTIVE
PROFESSIONAL
